LIMITATIONS
Limitations of the Live Departure Boards service.The system that produces the Live Departure Boards is automated and has some limitations:
- In general, any lateness shown is based on reports of trains passing monitoring points located around the country. If a train encounters delay, the extent of this delay will not be known until the train passes the next monitoring point on its journey.
- Most train operating companies are able to notify details of cancellations and schedule changes (such as additional stopping points) that affect their trains. They can also notify predictions of lateness on a train’s journey to supplement information provided by the monitoring points. This is a manual process and not all changes may be notified. Further, Heathrow Express, Gatwick Express, Hull Trains, Eurostar and operators of charter trains do not have the facilities to notify changes to their trains.
- Trains for which the train operating company has provided no information and no reports have been received from monitoring points will be marked 'No report' or 'Starts Here'. Expected arrival and departure times will be shown when a report is received.
- Any failures of monitoring points or other equipment will not prevent the 'Last updated' date and time on station pages being updated as new trains are displayed on each page. Estimated times may therefore be out of date even though a recent date and time are shown.
- Where monitoring points have not reported when we expect, we may mark some trains with an asterisk (*). This could mean that the train has been delayed and has not yet passed the monitoring point. It could also mean that the monitoring point has failed and that the train is in fact still running as previously expected. We will not be able to determine which is the case until the train passes a monitoring point and sends a report. Customers are therefore advised to place less reliance on times marked with an asterisk.
- Trains can make up time and may arrive and depart earlier than the estimated times shown on this site.
- Some trains operate over 'circular' routes, where the train returns to the same station later in its journey. The Live Departure Boards on this site will usually show the ultimate destination of a train, though displays at the station may show a different destination on the train’s first visit. Trains are marked 'Circular Route' on this site if they are identified as visiting the displayed station later in their journey. Click on a train’s origin or destination to see a page of more detailed information on the train (the 'train's page'), including which stations the train will call at and the stations previously visited.
- Each train's page gives details of any previous calling points in the train's journey, with the timetabled departure time from each. If a movement report has been received giving the train's actual departure time from a previous calling point, then this will be shown in the Actual Departure column. If the train's departure wasn't reported but a report is received later in the train's journey, then 'No report' will be shown in the Actual Departure column for the unreported station. For all the other previous calling points, an estimated departure time will be shown in the Estimated Departure column. If there is no estimated departure time available, then 'No report' will be shown in the Estimated Departure column.
- If a specific train's 'Operator' box is blank, the service may call at additional stations besides those shown.
- The way in which the system works means that there may be little information available on each train at the station where it starts and any stations early in its journey.
- Many stations are equipped with Passenger Information Systems that display and/or announce details of the trains calling at the station. Live Departure Boards obtains information from some of these Passenger Information Systems, and uses it for expected arrival and departure times in place of the mechanisms described above. For these stations, this website shows the same information as is available on the stations, including platform numbers (as available). This generally allows Live Departure Boards to show expected arrival and departure times before the train starts its journey. Should the connection from a Passenger Information System fail, Live Departure Boards will generate expected arrival and departure times using the mechanism described above. Live Departure Boards uses information from Passenger Information Systems at the following stations:
- Adisham
- Albany Park
- Aldrington
- Alexandra palace
- Amberley
- Anerley
- Angmering
- Appledore (Kent)
- Arlesey
- Arundel
- Ashford International
- Ashtead
- Ashurst
- Ashwell & morden
- Aylesford
- Aylesham
- Balcombe
- Baldock
- Balham
- Banstead
- Barming
- Barnehurst
- Barnham
- Bat & Ball
- Bath Spa
- Battersea Park
- Battle
- Bayford
- Bearsted
- Beckenham Hill
- Beckenham Junction
- Bekesbourne
- Bellingham
- Belmont
- Beltring
- Belvedere
- Berwick
- Bexhill
- Bexley
- Bexleyheath
- Bickley
- Biggleswade
- Billingshurst
- Birchington-on-Sea
- Birkbeck
- Birmingham New Street
- Bishopstone
- Blackheath
- Bognor Regis
- Borough Green & Wrotham
- Bosham
- Bowes park
- Boxhill & Westhumble
- Brighton
- Bristol Parkway
- Bristol Temple Meads
- Brixton
- Broadstairs
- Brockley
- Bromley North
- Bromley South
- Brookman's park
- Burgess Hill
- Buxted
- Canterbury East
- Canterbury West
- Carshalton
- Carshalton Beeches
- Caterham
- Catford
- Catford Bridge
- Charing
- Charlton
- Chartham
- Chatham
- Cheam
- Chelsfield
- Chestfield & Swalecliffe
- Chichester
- Chilham
- Chippenham
- Chipstead
- Chislehurst
- Christs Hospital
- Clapham High Street
- Clock House
- Collington
- Cooden Beach
- Cooksbridge
- Coulsdon South
- Cowden
- Crawley
- Crayford
- Crews hill
- Crofton Park
- Crowborough
- Crowhurst
- Crystal Palace
- Cuffley
- Cuxton
- Dartford
- Deal
- Denmark Hill
- Deptford
- Didcot Parkway
- Dorking
- Dormans
- Dover Priory
- Downham market
- Drayton park
- Dumpton Park
- Dunton Green
- Durrington-on-Sea
- Earlswood (Surrey)
- East Croydon
- East Dulwich
- East Farleigh
- East Grinstead
- East Malling
- East Worthing
- Eastbourne
- Eden Park
- Edenbridge
- Edenbridge Town
- Elmers End
- Elmstead Woods
- Eltham
- Emsworth
- Enfield chase
- Epsom
- Epsom Downs
- Eridge
- Erith
- Essex road
- Etchingham
- Ewell East
- Exeter St Davids
- Eynsford
- Falconwood
- Falmer
- Farningham Road
- Faversham
- Faygate
- Finsbury park
- Fishbourne (West Sussex)
- Fishersgate
- Folkestone Central
- Folkestone West
- Ford
- Forest Hill
- Foxton
- Frant
- Gillingham (Kent)
- Gipsy Hill
- Glynde
- Godstone
- Gordon hill
- Goring-by-Sea
- Grange park
- Gravesend
- Greenhithe for Bluewater
- Greenwich
- Grove Park
- Hackbridge
- Hadley wood
- Halling
- Ham Street
- Hampden Park
- Harrietsham
- Harringay
- Hassocks
- Hastings
- Hatfield
- Hayes (Kent)
- Haywards Heath
- Headcorn
- Herne Bay
- Herne Hill
- Hertford north
- Hever
- High Brooms
- Higham
- Highbury and islington
- Hildenborough
- Hitchin
- Hither Green
- Hollingbourne
- Holmwood
- Honor Oak Park
- Horley
- Hornsey
- Horsham
- Hove
- Huntingdon
- Hurst Green
- Ifield
- Kearsney
- Kemsing
- Kemsley
- Kenley
- Kent House
- Kidbrooke
- King's lynn
- Kingswood
- Knebworth
- Knockholt
- Ladywell
- Lancing
- Leatherhead
- Lee
- Leigh (Kent)
- Lenham
- Letchworth
- Lewes
- Lewisham
- Lingfield
- Littlehampton
- Littlehaven
- Littleport
- London Cannon Street
- London Euston
- London Road (Brighton)
- London Waterloo East
- Longfield
- Lower Sydenham
- Maidstone Barracks
- Maidstone East
- Maidstone West
- Marden
- Margate
- Martin Mill
- Maze Hill
- Meldreth
- Meopham
- Merstham
- Minster
- Mitcham Junction
- Moorgate
- Mottingham
- Moulsecoomb
- New barnet
- New Beckenham
- New Cross
- New Cross Gate
- New Eltham
- New Hythe
- New southgate
- Newhaven Harbour
- Newhaven Town
- Newington
- Newton Abbot
- Norbury
- Normans Bay
- North Dulwich
- Northfleet
- Norwood Junction
- Nunhead
- Nutbourne
- Nutfield
- Oakleigh park
- Ockley
- Old street
- Orpington
- Otford
- Oxted
- Paddock Wood
- Palmers green
- Peckham Rye
- Peckham Rye
- Penge East
- Penge West
- Penshurst
- Petts Wood
- Pevensey & Westham
- Pevensey Bay
- Pewsey
- Pluckley
- Plumpton
- Plumstead
- Plymouth
- Polegate
- Portslade
- Potters bar
- Preston Park
- Pulborough
- Purley
- Purley Oaks
- Queenborough
- Queens Road Peckham
- Rainham (Kent)
- Ramsgate
- Ravensbourne
- Reading
- Redhill
- Reedham (Surrey)
- Reigate
- Riddlesdown
- Robertsbridge
- Rochester
- Royston
- Rye
- Salfords
- Sanderstead
- Sandling
- Sandwich
- Sandy
- Seaford
- Selhurst
- Selling
- Sevenoaks
- Sheerness-on-Sea
- Shepherds Well
- Shepreth
- Shoreham (Kent)
- Shoreham-by-Sea
- Shortlands
- Sidcup
- Sittingbourne
- Slade Green
- Smitham
- Snodland
- Snowdown
- South Bermondsey
- South Croydon
- Southbourne
- Southwick
- St Johns
- St Leonards Warrior Square
- St Mary Cray
- St neots
- Staplehurst
- Stevenage
- Stone Crossing
- Stonegate
- Streatham
- Streatham Common
- Streatham Hill
- Strood
- Sturry
- Sundridge Park
- Sutton (Surrey)
- Swale
- Swanley
- Swanscombe
- Swindon
- Sydenham
- Sydenham Hill
- Tadworth
- Tattenham Corner
- Taunton
- Teynham
- Thornton Heath
- Three Bridges
- Tiverton Parkway
- Tonbridge
- Totnes
- Tulse Hill
- Tunbridge Wells
- Uckfield
- Upper Warlingham
- Waddon
- Wadhurst
- Wallington
- Walmer
- Wandsworth Common
- Wandsworth Road
- Warblington
- Warnham
- Waterbeach
- Wateringbury
- Watlington
- Watton at stone
- Welham green
- Welling
- Welwyn garden city
- Welwyn north
- West Croydon
- West Dulwich
- West Malling
- West Norwood
- West St Leonards
- West Wickham
- West Worthing
- Westcombe Park
- Westenhanger
- Westgate-on-Sea
- Whitstable
- Whyteleafe
- Whyteleafe South
- Winchmore hill
- Wivelsfield
- Woldingham
- Woodmansterne
- Woolwich Arsenal
- Woolwich Dockyard
- Worthing
- Wye
- Yalding
- The service may not be available for short periods during the night while routine maintenance is carried out.
You may find it helpful to check if there are known problems that may affect your journey. Click here for a current list of known disruptions to train services.
Comments on the Live Departure Boards service are welcome. Please use our feedback form.
This system is an information system only. The information is made available 'as is', and the Association of Train Operating Companies, National Rail Enquiry Service and Thales Information Systems offer no guarantee or warranty in respect of the information on this web site. Your use of this information and any reliance you place on it is at your own risk. The Association of Train Operating Companies, National Rail Enquiry Service and Thales Information Systems shall have no liability for any loss or damage, whether direct or indirect, you suffer as a result of relying on any fact or statement which is proved to be incorrect.