Stations & Destinations

Station Facilities: West Sutton (WSU)

Gander Green Lane
Sutton

SM1 2EY

Last changed: 01:37 on 11 Jan 2009

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Local Area Map^New!
Local Bus Map^New!

Current Station Information ^ Top

Service	Details
Opening Hours	Monday-Sunday 24 hours
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep WSU to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Unstaffed
Staffing Hours	Monday-Sunday Closed
CCTV	Yes

Information Systems ^ Top

Service	Details
Staffed Information Point	Yes

Ticket Buying and Collection ^ Top

Service

Details

Ticket Office

Monday-Sunday Closed

Self Service Ticket Machines

Yes

Collection of Pre-purchased Tickets

Yes

Collection of Pre-purchased Tickets - Details

From Ticket Office Counter	No
From Ticket Machine	Yes

Telesales

Oyster PrePay

Travelcard Zone

West Sutton is in London Fare Zone 5

Penalty Fares

Penalty Fares apply to journeys from West Sutton station when travelling with:

First Capital Connect
Southern Railway

General Services Information ^ Top

Service	Details
Customer Service	Yes
Customer Service - Primary Phone Number	0845 026 4700
Customer Service - Fax Number	0845 676 9904
Customer Service - Minicom/Textphone (For customers with hearing impairments)	0800 975 1052
Customer Service - Address	Freepost RRBR-REEJ-KTKY FCC Customer Relations PO Box 443 PLYMOUTH PL4 6WP
Customer Service - Web Address	www.firstcapitalconnect.co.uk
Customer Service - Email Address	customer.relations.fcc@firstgroup.com
Left Luggage	No
Lost Property	Yes
Lost Property - Note	Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day.
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	Yes
Waiting Rooms	None
Waiting Rooms - Note	on platforms
Women-Only Waiting Room	No
Trolleys	No
Trolleys - Note	There are no trolleys on Thameslink stations for safety reasons
Refreshment Facilities	No
Toilets	No
Baby Changing	No
Showers	Yes
Pay Phone	Yes -
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around West Sutton station
Web Kiosk	No
Post Box	No
Tourist Information Office	No
ATM Machine	No
Bureau de Change	No
Shops	No

Accessibility ^ Top

Service	Details
Helpline	Monday-Sunday 07:00-22:00 Holidays: Christmas Day Closed
Helpline - Primary Phone Number	0800 058 2844
Helpline - Minicom/Textphone (For customers with hearing impairments)	0800 975 1052
Helpline - Note	The Helpline is available 7 days a week except Christmas Day.
Customer Help Points	Yes
Staff Help	No
Accessible Ticket Machines	No
Accessible Ticket Office Counter	No
Accessible Ticket Office Counter - Note	NO
Induction Loop	No
Ramp for Train Access	No
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	Yes
Accessible Taxis - Note	All 'welcome to station' posters display the number of a cab company which can supply an accessible vehicle.
Accessible Public Telephones	No
National Key Toilets	No
Step Free Access Coverage	No part of station
Step Free Access Coverage - Note	Steps from street level to platform
Impaired Mobility Set Down	No
Disabled Parking	No
Accessible Car Park Equipment	No
Accessible Car Park Equipment - Note	Car parking is free to blue or orange badge holders
Wheelchairs	No

Transport Links ^ Top

Service	Details
Minimum Connection Time (mins)	5
Cycle Storage Availability	Yes
Cycle Storage	10
Cycle Storage Sheltered	No
Cycle Storage CCTV	Yes
Cycle Storage Location	station entrance
Taxi Rank	No
Bus Services	No
Bus Services - Note	There is a Hail and Ride service directly outside the station on the main road.
Metro Services	No
Car Hire	No
Cycle Hire	No
Local Transport Link	Plan your journey to and from the station with Traveline