Stations & Destinations

Station Facilities: Aylesbury (AYS)

Station Approach
Aylesbury

HP20 1RU

Last changed: 23:17 on 25 Dec 2008

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Local Area Map^New!
Local Bus Map^New!

Current Station Information ^ Top

Service	Details
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep AYS to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Full Time
Staffing Hours	Monday-Friday 05:25-20:10 Saturday 06:10-19:50 Sunday 07:40-19:10
CCTV	Yes

Information Systems ^ Top

Service	Details
Staffed Information Point	Monday-Friday 05:50-22:20 Saturday 09:00-17:00 Sunday 08:00-19:00

Ticket Buying and Collection ^ Top

Service

Details

Ticket Office

Monday-Friday 05:25-20:10 Saturday 06:10-20:00 Sunday 07:40-19:10

Ticket Office - Note

Ticket office operated by Chiltern Railways.

Self Service Ticket Machines

Collection of Pre-purchased Tickets

Yes

Collection of Pre-purchased Tickets - Details

From Ticket Office Counter	No
From Ticket Machine	Yes
Machine Location	Located at entrance to station.

Telesales

Monday-Sunday 07:00-20:00

Telesales - Primary Phone Number

08456 005 165

Telesales - Web Address

www.chilternrailways.co.uk/tickets

Telesales - Note

Tickets are also available online from the Chiltern Railways website. You can try our new Advance Barcode Tickets for single journeys on Chiltern Railways startingat £5 single.

Oyster PrePay

Travelcard - Note

Not within Travelcard Zone.

Penalty Fares

Penalty Fares apply to journeys from Aylesbury station when travelling with:

Chiltern Railways

General Services Information ^ Top

Service	Details
Customer Service	Monday-Friday 08:30-17:30
Customer Service - Primary Phone Number	08456 005 165
Customer Service - Fax Number	01926 729 914
Customer Service - Address	Chiltern Railways Banbury ICC Merton Street Banbury Oxfordshire OX16 4RN
Customer Service - Web Address	www.chilternrailways.co.uk/get-in-touch/
Customer Service - Note	We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Left Luggage	No
Lost Property	Monday-Friday 12:00-20:00
Lost Property - Primary Phone Number	08456 005 165
Lost Property - Fax Number	0207 333 3002
Lost Property - Address	Chiltern Railways Lost Property Marylebone Station Melcombe Place London NW1 6JJ
Lost Property - Web Address	www.chilternrailways.co.uk/lostproperty
Lost Property - Note	Callers will be contacted only if the item is found. Should you not hear from us within two weeks of enquiring, this unfortunately means that your item was not handed in.
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	No
Waiting Rooms	None
Women-Only Waiting Room	No
Trolleys	No
Trolleys - Note	Free trolleys available
Refreshment Facilities	No
Refreshment Facilities - Note	Coffee shop
Toilets	Yes
Baby Changing	Yes
Baby Changing - Note	Located in the ladies toilets
Pay Phone	No
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Aylesbury station
Web Kiosk	No
Post Box	To be confirmed by station operator
Post Box - Note	Outside the station
Tourist Information Office	No
Bureau de Change	No
Shops	No
Shops - Note	Kiosk

Accessibility ^ Top

Service	Details
Helpline	Monday-Sunday 07:00-20:00
Helpline - Primary Phone Number	08456 005 165
Helpline - Primary Textphone Number	08457 078051
Helpline - Address	Chiltern Railways Banbury ICC Merton Street Banbury Oxfordshire OX16 4RN
Helpline - Web Address	www.chilternrailways.co.uk/travelling-with-...
Helpline - Note	A copy of the Chiltern Railways Disabled Persons Protection Policy (DPPP) is available from the Chiltern Railways website.
Customer Help Points	Monday-Friday 05:00-22:00 Saturday 05:00-22:00 Sunday 05:00-22:00
Staff Help	Monday-Friday 04:25-19:10 Saturday 05:10-19:00 Sunday 06:40-18:10
Accessible Ticket Machines	To be confirmed by station operator
Accessible Ticket Office Counter	No
Induction Loop	No
Ramp for Train Access	No
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	No
Accessible Taxis - Note	For taxis from all UK stations visit www.traintaxi.co.uk.
Accessible Public Telephones	No
National Key Toilets	No
Step Free Access Coverage	Partial station
Step Free Access Coverage - Note	Flat access is available at all times to and from Platform 3. Flat access to Platforms 1 and 2 is via a walkway across the railway tracks for which a member of our staff must accompany you. To ensure a member of staff is available we'd strongly suggest you call us at least 24 hours in advance on 08456 005 165 (0700hrs to 2000hrs, every day).
Imparied Mobility Set Down	To be confirmed by station operator
Imparied Mobility Set Down - Note	In front of station
Disabled Parking	To be confirmed by station operator
Accessible Car Park Equipment	No
Wheelchairs	No

Transport Links ^ Top

Service

Details

Minimum Connection Time (mins)

Cycle Storage Availability

Yes

Cycle Storage

Cycle Storage Sheltered

Yes

Cycle Storage CCTV

Yes

Cycle Storage Location

Free covered cycle storage is located by the car park entrance to Platform 3.

Car Park: Station Car Park

Operator	Vinci Parking Ltd
Primary Phone Number	08456 005 165
Address	Station Approach Aylesbury HP20 1RU
Web Address	www.chilternrailways.co.uk..
Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	302
Charges	£5.50 (Mon-Sat before 1600) peak, £3.30 (Mon-Sat after 1600, all day Sunday and Bank Holidays) off peak, £21.50 weekly, £82.60 monthly, £247.80 three-monthly, £495.60 six-monthly, £860.00 annually
Notes	Staffed Mondays to Saturdays. CCTV is in operation.

Location for Rail Replacement Services

Rail replacement buses depart from the front of the station.

Taxi Rank

Yes

Taxi Rank - Note

At front of station.

Bus Services

Yes

Bus Services - Note

Holders of monthly or longer period Chiltern Railways season tickets get free travel at all times on Arriva buses in the Aylesbury urban area.Services 4 and 5 and Silver Rider serve the Railway Station. Other services stop at the Bus Station which is about 5 minutes signposted walk from the station.

Metro Services

Car Hire

Cycle Hire

Local Transport Link

Plan your journey to and from the station with Traveline