Related Links
- Railcards
- Buy your railcard online and save at least 1/3 on most train fares
- Days Out Guide
- Buy One Get One Free offers at top London Attractions
- TrainTracker
- Up to the minute times for today's trains
- TrainTracker Text
- Live departure & arrival times direct to your mobile
- TextMe Journey Planner
- Journey details straight to your phone
- PlusBus
- Add unlimited bus travel around town to your train ticket
- Traintaxi
- Bridge those final few miles
- SailRail
- Great Value Sail & Rail Packages to Ireland
- Railway Children
- Make a donation today
- Trakkies
- The website for kids who love trains!
- Teaching Zone
- Free resources for teachers
ABOUT NATIONAL RAIL ENQUIRIES
Find out more about what we do – commonly asked questions about everything we offer.Please select a question:
National Rail Enquiries provides the same up-to-the-minute advice on journey planning and train service updates as our telephone service. It uses the same data systems as the telephone service and is updated at the same time with latest changes and disruption information.
National Rail Enquiries Online does not itself sell tickets, but instead transfers to an authorised online retailer the details of any ticket chosen by the site visitor.
National Rail Enquiries are the official information service for National Rail. National Rail is the collective name for the train companies who operate Britain's rail service. We provide impartial advice on rail travel, and our performance is strictly regulated by the Department for Transport.
We provide impartial advice on all aspects of journey planning; fares and buying tickets, live train running updates and other useful information.
We operate a number of channels, including:
- A network of call centres
- The National Rail webste
- The National Rail WAP site
- TrainTracker™ - an automated voice service giving you up-to-the-minute information on your chosen trains for both arrivals and departures
- TrainTrackerText™ (the SMS version of TrainTracker™)
- TextMe JourneyPlanner – lets you send a copy of your journey details to your mobile phone.
- Provide data feeds from the content held on our website e.g for Station information. For more details on data feeds, please email us.
- National Rail Enquiries do not sell tickets, although we will connect you to someone who can.
- National Rail Enquiries do not handle customer services for individual train companies.
The National Rail Enquiries service is provided by NRES Limited (3691898), registered in England and Wales and with a registered address of 3rd Floor, 40 Bernard Street, London WC1N 1BY. More information on related companies may be obtained at www.atoc.org.
